I am with the customer service at your company. We had some shower glass installed last month. The next day I noticed that it had some little scratches all over it. I had someone from Slade come look at it and asked if those could be polished out. I wasn’t overly concerned, but it cost quite a bit of money so I wanted to ask about it. I never dreamt that Slade Glass would just go ahead and replace the glass for us. And that’s what was done. Your prompt attention and concern about this was above and beyond what most companies are willing to do these days. I am very pleased with the new glass and the man who installed it both times (I think his name was Tim?). Your company will come highly recommended from me. Thank you for such wonderful customer care.